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T-Mobile data breach puts 48 million people at severe risk of identity theft [updated]

T-Mobile data breach puts 48 million people at severe run a risk of identity theft [updated]

The front of a T-Mobile retail store in the Boston area.
(Image credit: m_sovinskii/Shutterstock)

Updated Aug. 27 with note from T-Mobile'south CEO.

T-Mobile yesterday (Aug. 17) posted an update on its nigh recent information breach. While the company seems to be trying to reassure people, it's hard to put a positive spin on this news, which is about every bit bad as it gets.

T-Mobile said that only about 49 meg electric current, sometime and prospective T-Mobile customers had their personal account information stolen — not 100 million as a hacker claimed on an net forum this past weekend.

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Regardless of how many millions of people had their T-Mobile data hacked, the upshot is this: If you lot've ever practical for a T-Mobile postpaid account, yous now have to assume that your name, address, date of nascence and Social Security number have been fully compromised.

You have to assume that anyone could apply that information to open up accounts in your name, sell your Social Security number, get an ID carte in your name or fifty-fifty use your name while they're existence arrested.

What y'all need to do about T-Mobile'due south data breach

Here'south what you need to do if yous have always had or have ever applied for a T-Mobile postpaid account. (We'll get to T-Mobile prepaid customers in a minute.)

  • Take T-Mobile up on its offering of two years of McAfee ID Theft Protection Service.
  • Put a fraud alert on your credit files with Equifax, Experian and TransUnion. (Hither's how.)
  • Consider instituting a credit freeze with the Big Three credit-reporting agencies. (Here's how.)
  • If you take a T-Mobile account, modify your T-Mobile account PIN and password.
  • If you have a T-Mobile account, have the offer to ready Account Takeover Protection.

Lastly — and we don't say this flippantly — consider dropping T-Mobile and switching to a wireless carrier that does a decent job of protecting your personal information. This is the 4th or fifth major T-Mobile data breach in the past three years, and if this company'southward track tape is any indication, it won't be the last.

All yous need to steal someone'due south identity

In its mail service yesterday (Aug. 17), T-Mobile said that "nosotros were able to verify that a subset of T-Mobile information had been accessed by unauthorized individuals."

Approximately 7.eight million current T-Mobile postpaid customers, and "simply over 40 million" former postpaid customers, as well as prospective customers who had applied for postpaid accounts, had their total names, dates of birth, Social Security numbers and driver's-license or ID numbers compromised.

The bright side — if there is one — is that there is "no indication that the data contained in the stolen files included whatsoever customer fiscal data, credit card information, debit or other payment information."

Nor were any "telephone numbers, account numbers, PINs [or] passwords" compromised for these 48 million people, although T-Mobile is recommending these people reset their PINs anyway.

That's dainty, only the theft of Social Security numbers is a lot more than serious. Information technology's non hard to cancel credit cards or reset PINs, while your Social Security number stays with you for life.

T-Mobile prepaid accounts also hitting, but not equally badly

Nevertheless, that's not all. The company said "approximately 850,000" people with "agile" prepaid T-Mobile accounts had their "customer names, phone numbers and business relationship PINs" compromised. T-Mobile said it has reset all those PINs already.

These people did non accept their Social Security numbers exposed, T-Mobile said. Nor does it mention dates of birth or home addresses, 2 things that people with prepaid accounts may not accept to provide when setting upward an account.

If you accept a T-Mobile prepaid business relationship, you should reset your PIN over again, likewise as your account countersign, but you're probably practiced regarding potential identity theft.

The company added that "no Metro by T-Mobile, onetime Sprint prepaid, or Boost customers had their names or PINs exposed."

Only it didn't say annihilation almost electric current or former Sprint postpaid, or current Sprint prepaid, customers. It's possible that more bad news might come out of this already awful data breach.

Update: T-Mobile CEO posts apology

On Aug. 27, T-Mobile CEO Mike Sievert put up a blog post apologizing for the data breach (which affects 54 one thousand thousand people, not the 48 million of earlier) and announcing that the company had entered into "long-term partnerships" with enterprise-security business firm Mandiant and global accounting firm KPMG to prevent future security mishaps.

"I desire to say we are truly deplorable," Sievert wrote. "We didn't live upward to the expectations we have for ourselves to protect our customers."

Sievert said that nearly every electric current T-Mobile customer whose personal information was compromised in the alienation has been notified, adding that "we are also now working diligently to notify onetime and prospective customers."

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Paul Wagenseil is a senior editor at Tom's Guide focused on security and privacy. He has too been a dishwasher, fry cook, long-haul driver, code monkey and video editor. He's been rooting around in the information-security infinite for more than xv years at FoxNews.com, SecurityNewsDaily, TechNewsDaily and Tom's Guide, has presented talks at the ShmooCon, DerbyCon and BSides Las Vegas hacker conferences, shown upwards in random Television set news spots and fifty-fifty moderated a panel discussion at the CEDIA dwelling-engineering science conference. You lot can follow his rants on Twitter at @snd_wagenseil.

Source: https://www.tomsguide.com/news/t-mobile-breach-48-million-identity-theft

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